Q Terrace
@qterrace.ca | Restaurant
Client
Saida Sehmi, owner of Q Terrace
Services
Automations
Campaigns
Email List Setup
Pop-up Setup
The Problem
For a new local restaurant, one of the biggest challenges is getting guests to come back and giving them a reason to make Q Terrace part of their regular rotation.
Our idea? Turn email into more than just a newsletter. We created the Q Insighter program, giving guests an inside look at what was happening at the restaurant through limited-time offers and complimentary bites.
Actions
We created the Q Insighter program to turn email subscribers into loyal regulars through exclusive offers, events, complimentary bites, and behind-the-scenes moments.
Our collaboration lasted just under a month before Q Terrace closed its doors, but we were able to build the foundation for a community-driven loyalty experience in that time.
grew email list by
+33.4%
click-through rate
40.1%
Client Review
Although we worked with Y&S Studio for a brief period of time, the way Sydney and Liza jumped in and helped us build a clear strategy for our newsletter campaign was incredible.
They suggested creating an Insider Program designed to bring local guests and regulars back through exclusive offers and complimentary bites. We were immediately on board. During Laguna Beach’s slower seasons, this gave us an opportunity to fill more tables by turning traditionally quieter hours into opportunities for special promotions and limited-time offers.
Liza and Sydney created emails that were clear, engaging, and straight to the point, essentially giving our Insiders an easy way to access exclusive offers and claim complimentary bites.
Let's Work Together!
